PRIVACY NOTICE & DATA PROTECTION DISCLOSURE

1. Data Controller

2. Personal Data We Collect

When you interact with our website, we may collect the following personal data:

• Identity data: Full name
• Contact data: Email address, phone number
• Location data: City
• Transaction data: Order contents, product inquiries, message content
• Technical data: IP address, browser information, anonymous cookie data

3. Purpose of Processing

Your personal data is processed for the following purposes:

• Processing and fulfilling your orders and quotation requests
• Responding to product inquiries and technical support requests
• Managing customer relationships
• Complying with legal obligations
• Performance of a contract
• Improving service quality based on our legitimate interests

4. Legal Basis for Processing

Your personal data is processed on the following legal bases:

• Your explicit consent (contact forms and inquiry forms)
• Performance of a contract (order processing)
• Compliance with a legal obligation
• Legitimate interests pursued by the data controller

5. Data Sharing

Your personal data is not sold, rented, or transferred to third parties except in the following cases:

• Order transmission via WhatsApp (WhatsApp Inc. — Meta Platforms)
• Database hosting service (Supabase Inc.) — data stored in encrypted form
• Requests from authorized public authorities

For international data transfers, appropriate safeguards are ensured in accordance with applicable regulations.

6. Retention Period

Your personal data is retained for as long as necessary for the purposes described and until the applicable legal retention periods expire. Order and communication records are retained for a maximum of 5 years, after which they are securely deleted.

7. Your Rights

Under KVKK Article 11 and GDPR, you have the following rights:

• Right to know whether your personal data is being processed
• Right to request information if it is being processed
• Right to know the purpose of processing and whether it is used accordingly
• Right to know third parties to whom data is transferred
• Right to request correction of incomplete or inaccurate data
• Right to request erasure or destruction of data
• Right to object to decisions based solely on automated processing
• Right to seek compensation for damages caused by unlawful processing

8. How to Exercise Your Rights

9. Cookie Policy

Our website uses technical cookies to remember your language preference and improve your browsing experience. These cookies do not contain personally identifiable information. You can disable cookies through your browser settings.